National Disability Insurance Scheme

All you need to Know!

National Disability Insurance Scheme

What is it?

NDIS is a new way of providing community linking and individualised support for people with permanent and significant disability.

NDIS funds reasonable and necessary supports that help a participant to reach their goals, objectives and aspirations and to undertake activities to enable their social and economic participation.

Reasonable and necessary supports are funded in a range of areas, including education, employment, social participation, independence, living arrangements and health and wellbeing helping participants to:

We can assist you in preparing for your initial plan or subsequent  NDIS reassessments.

We Have Great Answers

Ask Us Anything

The National Disability Insurance Scheme is called the NDIS. It’s a new way for people with a disability, under the age of 65, to get the care and supports they need.

The NDIS is for people with a permanent and significant disability which impacts on their ability to take part in everyday activities.

If you are eligible, you will work out what reasonable and necessary supports you need to live your life and achieve your goals. You’ll then receive funding to pay for these supports.

Find more information on the NDIS website.

The NDIA is the National Disability Insurance Agency.

It is a government agency and its role is to implement and manage the NDIS and make sure people with disability continue to get the support they need

The NDIS funds reasonable and necessary support and equipment that a person with disability needs. The funding supports you to pursue your goals and aspirations; increase your independence; increase your social and economic participation and to develop your capacity to take part in the community.

NDIS funding doesn’t cover general everyday living expenses that people without disability would be required to pay, such as train travel, rent, groceries, mobile phone or movie tickets.

For an individual to be eligible for the NDIS they must:

  • Live in Australia and have Australian residency
  • Be under 65 years of age
  • Have disability that is likely to be permanent (lifelong) and that prevents them from doing everyday things by themselves
  • Be a child under six years of age with disability or developmental delay. Developmental delay means the child usually needs more support with self-care, communication, learning or motor skills than another child of the same age.

To check if you or the person in your care is eligible, call the National Disability Insurance Agency (NDIA) on 1800 800 110.

Funding under the NDIS is individualised, based on goals and outcomes. Your plan is developed following a planning meeting and can be reviewed as your goals change.

NDIS goals could be things you’d like to achieve with the support of the NDIS. The goals you set may cover a range of aspects of your life such as becoming more independent, finishing school or commencing full-time employment. You should be as specific as possible when setting out your goals. 

You can request a review of your plan with the NDIA (this must be made within three months of receiving your plan).

You can make the request by

  • Calling the NDIA on 1800 800 110
  • Writing to the CEO of the NDIA at GPO Box 700, Canberra ACT 2601
  • Emailing to a request to
  • Visiting an NDIS office or
  • Completing the application for review of a decision form on the NDIS myplace participant portal.

Your review will be conducted by an NDIA staff member who was not involved in the original decision making. They will reconsider the facts, law and policy aspects of the original plan and determine if was accurate. They are also able to consider any new information available.

Yes. You can ask a family member, close friend, your partner or a person who supports you (someone you know and can trust)